Effective Date: December 27th, 2024
Last Updated: December 27th, 2024

At Levl Up Home Solutions (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, levluphomesolutions.com (the “Site”), and use our services.

1. Information We Collect

We collect information to provide you with the best possible service. This includes:

Information You Provide Directly:

• Contact Information: Name, email address, phone number, and mailing address when you fill out a form or request a consultation.
• Project Details: Information about your home renovation needs or preferences.
  Payment Information: Billing details if you purchase services through us.
  Automatically Collected Information:
• Device Information: IP address, browser type, operating system, and device type.
  Usage Data: Pages visited, time spent on the Site, and links clicked.
  Cookies: Small text files stored on your device to enhance your experience (see Section 6 for more details).

Third-Party Information:

• Information from social media platforms if you interact with us through those channels.

2. How We Use Your Information

We use your information to:

• Provide and improve our services.
• Respond to your inquiries and schedule consultations.
• Personalize your experience on our Site.
• Send promotional materials, updates, and offers (you can opt-out at any time).
• Comply with legal obligations and prevent fraud.

3. How We Share Your Information

We do not sell your personal information. However, we may share it under the following circumstances:

• With Contractors: To connect you with vetted professionals who can meet your renovation needs.
• With Service Providers: Companies that assist us with website hosting, data analytics, and marketing.
• Legal Obligations: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, sale, or acquisition.

4. How We Protect Your Information

We implement technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. These include:

• Encryption: Securing sensitive data during transmission.
• Access Controls: Restricting access to personal data to authorized personnel.
• Regular Monitoring: Routine checks to detect vulnerabilities.

5. Your Choices

You have the right to:

• Access and Correct Your Data: Contact us to review or update your information.
• Opt-Out: Unsubscribe from promotional emails using the link in the email footer.
• Request Deletion: Ask us to delete your personal data, subject to legal obligations.

6. Cookies and Tracking Technologies

We use cookies to:

• Enhance website functionality.
• Analyze user behavior to improve the Site.
• Provide tailored advertising.
• You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies independently.

8. Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect their information.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect the most recent changes. Please review this page regularly.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us:

Email: info@levluphomesolutions.com
Phone: 213 567-3737
Mailing Address: 13535 Ventura Blvd, C-109, Sherman Oaks, CA 91423